Trust & Transparency
Your data, handled with care.
We only collect what we need to fulfill your orders, secure your account, and improve the experience of shopping for device parts and accessories.
We combine practical safeguards with clear controls so you can choose how your information is used, from marketing preferences to data access requests.
Secure Checkout
Payments and orders protected by modern encryption.
What information do we collect?
HitekSupply operates this storefront and website (the “Services”) to give you a curated shopping experience for phone screens, batteries, cases, and related accessories. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase, or otherwise interact with the Services.
By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is handled.
Personal Information We Collect or Process
Contact details such as name, billing and shipping addresses, phone number, and email.
Financial information including payment details and transaction records.
Account information such as username, password, and preferences.
Transaction activity including items viewed, added to cart or wishlist, purchased, returned, or exchanged.
Communications you send us (for example, customer support inquiries).
Device and usage data including IP address, browser or device info, and interaction logs with the Services.
Personal Information Sources
Directly from you when you create an account, shop, or contact us.
Automatically through your device and cookies when you browse or use the Services.
From service providers who enable our technology and process data on our behalf.
From partners or other third parties where permitted by law.
How We Use Your Personal Information
Provide, tailor, and improve the Services, process payments, fulfill orders, manage returns, and personalize your shopping experience for screens, batteries, cases, and accessories.
Marketing and advertising, including email or online ads for products you may like.
Security and fraud prevention, including account authentication and protection against malicious activity.
Communicating with you for customer support and account or order updates.
Legal compliance and enforcement of our policies or applicable law.
Third-Party Websites and Links
Links to third-party sites may appear on the Services. Their privacy and security practices are not controlled by us, and information you share on those sites is subject to their policies.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
We use reasonable safeguards, but no security measures are perfect. Please avoid sending sensitive information via unsecured channels.
We retain personal information as needed to operate the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of certain advertising or data sharing.
You can manage marketing emails via the unsubscribe links. Even if you opt out, we may still send non-promotional messages about your orders or account.
We may need to verify your identity before processing certain requests.
Effective Date
September 12, 2023